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Beyond client billing

A couple of weeks ago, we launched our new billing and account interface on our WaterCMS, SkyCMS and LightCMS systems. Our communication focused on one of the most significant aspects of the new system — client billing — which is available exclusively on LightCMS. However, the release actually includes a host of other improvements that benefit all accounts on all of our CMS products. I want to take a minute to highlight some of these additional features so that you can check them out.

View an improved website list

We've always given you the ability to manage any number of websites under a single account, but now we've created an improved website listing page. Click on "websites" on the submenu in the account section, and you'll see your website list. You can quickly filter the list to show just free or paid websites, or type what you're looking for into the "find" box. Plus, we give you a snapshot of the details of each website, including a look at the recent traffic so you can easily identify which of your sites are being actively visited.

Search a detailed billing history

Visit the "Account billing" page and you'll find a summary of your account information as well as a detailed listing of all billing activity to your account. You can quickly pull up past invoices which show the details of each charge you've incurred.

Change your billing email address

This is a small thing, but really handy. Now you can change the email address we use for billing purposes without changing the email you use to login to your websites. The billing email address is where we send all billing-related correspondence, so keeping this address current is very important. Just edit your account billing information to make this change.

Disable websites

On your website's detail page, at the very bottom, you'll find an option to disable your website. Disabling takes the public website down, but leaves the content in place so you can later enable it again. It also stops the billing for the website for as long as the site is disabled. This can be helpful if you just need to stop payments temporarily, but you think you might later need the website again. Also, if you are a reseller and one of your clients hasn't paid you on time, you can disable their site so we won't charge you while you work out the payment issues with them. Previously, your only option was to downgrade the website to free, which required removing much of the content, so disabling gives you a very powerful option.

Delete websites

Deleting a website is irreversible, so we don't recommend it, but if you have a lot of extra free websites under your account that you don't need and you want to clean things up, we've now given you the option to delete your own websites permanently. Just keep in mind that there is no undo and we cannot restore a website for you once you have deleted it. Don't worry, there's a confirmation page that explains all of this to you very clearly and requires you to check a box before you are allowed to delete anything.

Find support resources

We've also improved our support page inside the account interface, which now provides quick links to all of our relevant support resources, making it a good central location to discover all of the helps we have available.

Enjoy

Whether you are a retail website user or a LightCMS designer / reseller, our latest features offer you a greatly improved account management experience. So take a look and let us know what you think. And stay tuned for more improvements and features on the way.

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