Well, it's been a wild week here. If you've been following our announcements regarding the new billing system, you know that we've been very close to launching this week. So close, in fact, that we could practically reach out and touch the finish line. That's why it's just as frustrating for us as we know it is for you to say that at the last minute we've uncovered an issue that's going to prevent us from launching to the public this week.
Open for beta users
While we're not quite ready to launch live for everyone, the system is fully functional, and we could benefit from having a few of you take it for a spin. So, if you're itching to get started and if you have some clients you can move to client billing very soon (even immediately), then we'd love to let you get started now. You'd have to be ok with the possibility of a few minor glitches along the way, but you'll have our full support in the process. In fact, we'll be very tuned into your activity and your feedback as we work toward taking the system live.
If you're interested in using client billing during this brief beta period, please email me (tim@elementfusion.com) ASAP. I'll be happy to answer any questions you might have about the process.
PLEASE NOTE: We've had a great response to our beta invitation and we've reached our limit for beta accounts, at least for now. However, we will continue to add more accounts as we are able so please continue to send in your requests and we'll get back to you as soon as possible. And remember, the full public launch won't be far behind (see below).
So when is it really going live?
We're going to take a step back and put a new, tentative date out there. That date is Tuesday, June 23rd. It could possibly be earlier than that, just as it could possibly be later. I can promise you one thing, we are working extremely hard to get this completed as nothing will make us happier than having this product live for everyone.
What's the issue?
The issues we've encountered are a bit hard to explain succinctly. They aren't really issues with the functionality of the system, but rather concerns about the potential for issues that could develop given a certain set of circumstances. With a few people using the system, we'll be able to monitor these issues closely and correct them if they occur. But, we just don't feel comfortable bringing everyone onto the system until we take a little more time to eliminate the potential for those issues completely.
Thank you for your continued understanding and support. If you are interested in using the system immediately while in beta, please let me know.
Posted on
Friday, June 12, 2009
by Tim Wall
filed under