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Performance enhancements and new system status page

We've recently been working hard on some issues related to system performance. There's nothing more important to us than the reliability and speed of our applications, and we know it's important to you as well. So, we wanted to fill you in on some improvements we've made over the past month.

Random slowness issue resolved

First off, we've corrected an issue in our LightCMS, WaterCMS, and SkyCMS products that was causing random and occasional slowdowns. These episodes would result in pages taking longer than normal to load. You may have never even experienced this issue, but just in case you did, we wanted to let you know that it has been resolved.

This occasional slowness was caused by an issue in one of our vendors' third party applications, and was in no way related to the capabilities of our hosting infrastructure or our applications. We worked with experts at all of our vendor companies as well as outside contractors to resolve this issue. Now that it has been corrected, system performance is solid and lightning-fast with plenty of server headroom at all times.

Nonetheless, we continue to work hard to stay two steps ahead in supporting our growth. LightCMS in particular has gained a ton of popularity lately, resulting in continually increasing traffic loads. You can be sure that we are prepared to continue scaling up as needed to stay ahead of the demand.

Performance enhancements

As a part of the process of digging through the system in search of the above-mentioned issue, we have made and continue to make tweaks and changes to improve system performance. The result is that things are running faster than ever and will continue to improve in the future.

New system status page

Finally, in an effort to better communicate with you about performance-related issues, we've created a system status page. This page will serve as a one-stop location for information related to performance and uptime on all of our company's products. You can view the page here:

http://status.elementfusion.com

We'll be posting information about any performance-related issues as we have it available in order to keep you up to speed on what is happening. So, if you have a concern about performance on one of our products, you can check this page to get your information first hand.

Great days ahead

We've got some great plans for more improvements and features to come in the weeks and months ahead so stay tuned. As always, we appreciate your support of our company and our products.

5 comments (Add your own)

1. Jonathan wrote:
This is great news. Any chance of offering a status page for resellers to post on their sites? Unbranded of course :)

Keep up the great work!

September 3, 2009 @ 1:30 PM

2. Tim Wall wrote:
@Jonathan, we'll consider that. As you can see, we're just using Tumblr right now, which is sort of version one of our status page evolution. We have some plans for improvement in the future and we'll keep your idea in mind as we move forward.

September 3, 2009 @ 1:35 PM

3. Nathan J wrote:
Keep On keeping On dudes!

Mad love from Chicago,
peace!

September 3, 2009 @ 3:48 PM

4. Daniel Clarke wrote:
I have to say that most of our sites still experience significant slow downs on a daily basis (in the afternoon when the US come online as we are based in the UK) On a daily basis we are still not able to access the system at all - sometimes for as long as an hour. This is both the front end site and backend control panel. From our experience there is still some work that needs to be done before the 'slowness' can be considered fully resolved.

September 10, 2009 @ 1:32 PM

5. Tim Wall wrote:
@Daniel, this is the first we've heard of anything like what you are describing since the fix was put into place. I am going to email you directly so I can get more information about what you are experiencing.

September 10, 2009 @ 1:44 PM

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