On Monday, March 30th, 2009, we have scheduled a maintenance window from 1:00am to 4:00am Central Daylight Time (GMT-5) for the servers powering WaterCMS, SkyCMS, LightCMS and Icebrrg. This window will be used to upgrade our server configuration to increase performance and accommodate the growing demand for our products.
Potential downtime
The system will go offline during the upgrade process which means that all of the products and the websites running on those products, will be inaccessible during the upgrade. While the window of potential downtime is three hours as outlined above, it is highly unlikely the downtime will last that long. In the past, similar upgrades have resulted in between 10-15 minutes of downtime and we anticipate similar results this time. The downtime could happen at any time during the maintenance window, but we anticipate it happening at the beginning of the window.
We apologize for the inconvenience caused by this downtime — especially to those of you outside of the Americas where the time of this upgrade is potentially more inconvenient. We have to make difficult decisions about when to schedule downtime based upon the usage patterns of all our customers, and we appreciate everyone's understanding in the process.
Thanks again and we look forward to continually providing you with the best possible performance and support.
Posted on
Friday, March 27, 2009
by Tim Wall
filed under