Monday, April 21, 2008
- Andrea Decker
Last week, I started my "Why our CMS rules" series. Part one focused on the benefits of software as a service. Now, in part two, I'd like to focus on the specific benefits of our software, when compared even to other SaaS software products. As with part one, these are the things I'm often asked about by our customers, so I figure it would be good to share them with all of you.
- We are not reselling someone else’s CMS.
Water/Sky/LightCMS were built 100% by Element Fusion. Our programming
team works on it everyday. Often, our competitors are implementing
DotNetNuke or other open-sourced tools they’ve gotten for free over the Internet and
“rebranded” as their own. Therefore, they are vulnerable to any problems that their "source material" contains, whereas we have complete control over our tool and the ability to address any issues that arise immediately.
- We have the fastest connections & the best security.
Deployable CMS software and even some of our competitors' hosted solutions are sometimes installed in smaller data centers
(or even on the owner’s own server). Because of our software’s
popularity and use, we've been able to move to one of best
datacenters in the world (Tier IV). Here are some of its impressive
stats: 3 redundant electrical power grids, 12 backbone lines, 35
service carriers, 6x battery backup systems, 3x diesel generators, fire
suppression, and 24/7 security.
- Scalability.
You don’t need everything so why pay for everything? Our CMS can scale with your needs. As your business or organization grows, you
can upgrade your own plan at any time. Just login, upgrade to the next plan
and you’re done.
- Better Support. Who do
you contact for support when you need help? Do they have a dedicated
team just for support? We do. We have help resources inside the
product, a support website with common questions, and free email
support for every single customer.
- More Experience. Content
Management is at the core of our business. It's not just a feature we
add on to your website. We have tens of thousands of users on our
products. We have customers in 46 states and 9 countries. Our passion
and the feedback we receive from our wide range of clients help us
to make our products better every day.
I spend a good amount of time comparing our system to other systems, and I firmly believe in what we have to offer. Of course, it's my job to sell our products, so you'll want to check things out for yourself. I invite you to do so. I know you'll come to the same conclusion -- that our CMS rules!